Another Episode in the Continuing Saga of Email Woes and Worries
If you have not had email problems in the past few months, consider yourself one of the lucky ones (plays Fortunate Son by CCR). In their ongoing attempts at stemming the onslaught of spammy and spoofed email, the large service providers (AKA #BigEmail) have instituted a variety of measures to check where email is coming from and verify its validity. These measures include coordinated sets of text records with the sexy and thrilling names of SPF, DMARC, and DKIM. Space is too limited here to go into an in-depth explanation of what they are and how they work (besides the fact that I probably don’t understand it as well as I’d like to think), so Google it if you’re interested.
Don Harris: CUSTOMER SUPPORT
What is your role at Powerserve? I am Powerserve’s Customer Support Jedi. I take care of most of our customer support issues, software training, domain management, and email administration, as well as managing our SSL Certificates and doing updates to customer websites. I also do a bit of graphic design and layout, although our newer designers are all better than I am at it. If I was the only designer all of our stuff would probably look like it was designed in the ’90s.
Chelsea Eubank: GRAPHIC/WEB DESIGNER
What is your role at Powerserve? Nicknamed the “Swiss Army Knife,” I do a variety of things. I design and build websites, create print materials for clients, and handle most of our social media activity. I’m also the go-to girl for all kinds of odd jobs that need to be completed.
Augusta, GA. Established in 1736, and home of the annual Masters Golf Tournament. It’s certainly our claim to fame, but there’s also a great deal of other cool and interesting things to do in Augusta. If you’ve been here all of your life, or a couple of years, maybe you’ve visited a handful of these. If not, adventure on, friend!
David Fondren: WEB / MOBILE APP DEVELOPER
What is your favorite cereal? Cinnamon Toast Crunch, hands down.
How did you end up in Augusta, GA? Graduated from UGA, moved here for the job at Powerserve.
If you can have any animal for a pet, what would it be? Flying squirrel.
2015 was a fantastic year for Powerserve. We gained a couple great new employees, and grew our specialties within the company. Many of our own rose to the challenge of a new role or client, while others honed their skills to benefit their particular team. Among gaining awesome new clients and great work, here are a compilation of our best/favorite blog posts from the year:
Make Your Website Stand Apart
“If no one can locate you by an internet search, it doesn’t truly matter how awesome your website looks, or how it functions. It’s important to keep your website content relevant and easily recognizable for search engines.”
Jeff Partl: CO-BOSS, MANAGER FOR LENS.COM (pictured above in the sweater vest)
How do you contribute to Powerserve’s awesomeness? I steer the ship with Mike and manage one of our awesome clients, Lens.com. I am the person that everyone makes fun of.
Today was our annual Thanksgiving potluck, and it was great. Everyone eating together, laughing, meeting new families, and nice weather made for a good time.
If you are an Augusta native, the name Shepeard Community Blood Center probably rings a bell.
We want to hear from businesses that have software challenges to share on the radio!
Leslie Hixon: BOOKKEEPER, HR PERSONNEL
What’s an item on your bucket list? Go skydiving & visit Australia – not at the same time
What do you like most about your job? The people and work environment are both better than I could have expected.